topic Re: How to check balance? in Pay As You Go

How to check balance?

Docr127 — Tue, 17 Aug 2021 08:56:10 GMT

I keep coming up against hurdles to do something i thought would be easy.

My son has a watch that doubles as a phone. It only allows him to call approved numbers and only accepts calls from approved numbers. clearly a good safety feature. I have put an O2 sim in and all is working well, but I cannot find a way to check his balance.

- I cannot sign up to MyO2 as it wants to send him a text message (which he will never receive)

- I cannot dial the top-up line as it is not an approved number.

- I notice Vodafone allow you to check balance online by typing in the phone number you want to check. Is this possible for O2? and if so what is the web address as I am drawing a blank every way I turn.

thanks for any help you can give.

Neil

Re: How to check balance?

MI5 — Tue, 17 Aug 2021 09:04:24 GMT

@Docr127

You'll need to put the sim in a phone to set up the MyO2 account for it.

https://mymobile.o2.co.uk/

Re: How to check balance?

Docr127 — Tue, 17 Aug 2021 09:10:31 GMT

I was beginning to think that was looking like a solution . seems a very clunky way of doing it. With mobile watches becoming a bigger thing, hopefully O2 will address this problem.

Not exactly the answer I was wanting, but thanks for confirming that the options are either - find an unlocked phone with the same sized sim slot, insert the sim, sign up to myo2, reinsert Sim to watch or - Switch to another provider.

thanks anyway

Neil

Re: How to check balance?

madasaf1sh — Tue, 17 Aug 2021 09:30:51 GMT

@Docr127

You will find all most networks will text verification codes to confirm the users identity for account access.

My Vodafone sends a text to your phone as part of their MFA process, as otherwise it would be open to abuse.

Re: How to check balance?

MI5 — Tue, 17 Aug 2021 09:39:42 GMT

@Docr127

Without the security check, anyone could access your account.

Re: How to check balance?

Justine1 — Wed, 18 Aug 2021 23:46:45 GMT

Dial 4444 option 2 then 2 for bundle s minutes left etc. And also *#10# for actual balance left ( money)