Have had it with O2 - PUK Code needed

peyman71 — Fri, 06 Aug 2021 06:39:23 GMT

I am on holiday in Greece and my SIM card has been locked, apparently because I entered the wrong code after restarting my phone. Phone screen says I need a PUK code.

But anyway, luckily I have a laptop with me so I went onto my02 page online to get a PUK code and it says I should get it from my o2 app!!!!

The stupid idiots at O2 don't realise that the reason people might want a PUK code is because their SIM is locked and therefore they can't access the phone. I mean who works for O2 to have made this decision? What utter idiots. Sorry but I am so frustrated. I have been frustrated with O2 for years but this time I will definitely switch provider as soon as I am back in the UK.

I am left without access and phone for a journey home where I need to at least be able to make a call to collect my car on arrival.

Re: Have had it with O2 - PUK Code needed

Cleoriff — Fri, 06 Aug 2021 07:37:54 GMT

@peyman71

All info on getting PUK here https://www.o2.co.uk/help/phones-sims-and-devices/unblock-your-phone

topic Have had it with O2 - PUK Code needed in Pay As You Go

Have had it with O2 - PUK Code needed

Re: Have had it with O2 - PUK Code needed