topic Re: iPhone does not recognise new SIM Phone number in Pay As You Go

iPhone does not recognise new SIM Phone number

lucas — Thu, 05 Aug 2021 11:13:42 GMT

Hello. Hope everyone is safe. I recently acquired a Pay As You Go SIM card with 10£ credit to test it out. I submitted the form to keep the number from my previous service provider. It seems that the change was successful. I can call and receive calls from my previous number. However, the iPhone is not recognising the new number, and keeps showing an alert that I have to update the number on iMessage and Facetime. If I go to Settings -> Apple ID -> This iPhone XS, under Phone Number it shows the number of the SIM card when I received it. How can I update this number to keep my iMessage and Facetime working properly ?

Re: iPhone does not recognise new SIM Phone number

MI5 — Thu, 05 Aug 2021 11:20:52 GMT

@lucas

Settings >Phone >My number

Save and reboot

Re: iPhone does not recognise new SIM Phone number

lucas — Thu, 05 Aug 2021 11:25:53 GMT

Genius. Thank you very much kind sir. Works perfectly.

Re: iPhone does not recognise new SIM Phone number

MI5 — Thu, 05 Aug 2021 11:57:39 GMT

You're welcome