https://community.o2.co.uk/t5/Pay-As-You-Go/not-registered-on-network/m-p/1470604#M23210 you are welcome <img class="lia-deferred-image lia-image-emoji" src="https://community.o2.co.uk/html/@86490D440D0190FE6D301D335D2A66D8/images/smilies/011.png" alt="slight_smile" title="slight_smile" /> Fri, 09 Jul 2021 16:39:17 GMT madasaf1sh 2021-07-09T16:39:17Z https://community.o2.co.uk/t5/Pay-As-You-Go/not-registered-on-network/m-p/1470591#M23206 <P>not registered on network resulting from water ingress on my Samsung A10 Mobile please help&nbsp;</P> Fri, 09 Jul 2021 14:28:51 GMT https://community.o2.co.uk/t5/Pay-As-You-Go/not-registered-on-network/m-p/1470591#M23206 Moggy 2021-07-09T14:28:51Z https://community.o2.co.uk/t5/Pay-As-You-Go/not-registered-on-network/m-p/1470596#M23208 <a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/4537640">@Moggy</a><BR /><BR />Sounds like your sim is damaged.<BR /><BR />You need to contact customer services on 4445 or pop into an o2 store to get a new sim card.<BR /><BR />If it still doesnt work it could be your phone is faulty and water damaged in which case you will need to replace the phone. Fri, 09 Jul 2021 14:38:07 GMT https://community.o2.co.uk/t5/Pay-As-You-Go/not-registered-on-network/m-p/1470596#M23208 madasaf1sh 2021-07-09T14:38:07Z https://community.o2.co.uk/t5/Pay-As-You-Go/not-registered-on-network/m-p/1470601#M23209 <P>Thanks for your help</P> Fri, 09 Jul 2021 15:47:52 GMT https://community.o2.co.uk/t5/Pay-As-You-Go/not-registered-on-network/m-p/1470601#M23209 Moggy 2021-07-09T15:47:52Z https://community.o2.co.uk/t5/Pay-As-You-Go/not-registered-on-network/m-p/1470604#M23210 you are welcome <img class="lia-deferred-image lia-image-emoji" src="https://community.o2.co.uk/html/@86490D440D0190FE6D301D335D2A66D8/images/smilies/011.png" alt="slight_smile" title="slight_smile" /> Fri, 09 Jul 2021 16:39:17 GMT https://community.o2.co.uk/t5/Pay-As-You-Go/not-registered-on-network/m-p/1470604#M23210 madasaf1sh 2021-07-09T16:39:17Z