https://community.o2.co.uk/t5/Pay-As-You-Go/Refunds/m-p/1469654#M23164 Anything up to 28 days but call the shop to tell them so they can return is quicker for you. Mon, 05 Jul 2021 16:53:11 GMT MI5 2021-07-05T16:53:11Z https://community.o2.co.uk/t5/Pay-As-You-Go/Refunds/m-p/1469652#M23163 <P><FONT size="4">I recently placed an order for a new PAYG phone for my wife but her Sister beat me to it (Birthday) I have tried to get through to Customer Services without success to cancel my order,so am having to leave it at the shop until the order is cancelled. How soon after this is the cost refunded to my account? Thank You</FONT></P> Mon, 05 Jul 2021 16:35:39 GMT https://community.o2.co.uk/t5/Pay-As-You-Go/Refunds/m-p/1469652#M23163 Medvejonok 2021-07-05T16:35:39Z https://community.o2.co.uk/t5/Pay-As-You-Go/Refunds/m-p/1469654#M23164 Anything up to 28 days but call the shop to tell them so they can return is quicker for you. Mon, 05 Jul 2021 16:53:11 GMT https://community.o2.co.uk/t5/Pay-As-You-Go/Refunds/m-p/1469654#M23164 MI5 2021-07-05T16:53:11Z