https://community.o2.co.uk/t5/Pay-As-You-Go/No-Signal-PAYG-Refund/m-p/1468678#M23110 <P><a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/4434793">@Steve_Harrhy</a>&nbsp;</P> <P>You will need to discuss any goodwill gesture with O2 by calling 4445 when the issue is fixed.</P> Thu, 01 Jul 2021 08:58:15 GMT MI5 2021-07-01T08:58:15Z https://community.o2.co.uk/t5/Pay-As-You-Go/No-Signal-PAYG-Refund/m-p/1468677#M23109 <P>Will I be refunded my PAYG monthly cost as maintenance has already been 7 days and is expected to continue until 13th July? Very poor signal and zero 4G OR 3G internet access.<BR />Unhappy O2 customer</P> Thu, 01 Jul 2021 08:58:04 GMT https://community.o2.co.uk/t5/Pay-As-You-Go/No-Signal-PAYG-Refund/m-p/1468677#M23109 Steve_Harrhy 2021-07-01T08:58:04Z https://community.o2.co.uk/t5/Pay-As-You-Go/No-Signal-PAYG-Refund/m-p/1468678#M23110 <P><a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/4434793">@Steve_Harrhy</a>&nbsp;</P> <P>You will need to discuss any goodwill gesture with O2 by calling 4445 when the issue is fixed.</P> Thu, 01 Jul 2021 08:58:15 GMT https://community.o2.co.uk/t5/Pay-As-You-Go/No-Signal-PAYG-Refund/m-p/1468678#M23110 MI5 2021-07-01T08:58:15Z https://community.o2.co.uk/t5/Pay-As-You-Go/No-Signal-PAYG-Refund/m-p/1468680#M23111 <P>Hi <a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/4434793">@Steve_Harrhy</a>&nbsp;</P> <P>Your best bet is to wait until the mask is fixed before you try for compensation.</P> <P>Download the My Network app and you can report new or continuing issues via that</P> <P><A href="https://www.o2.co.uk/apps/my-network" target="_blank" rel="noopener">https://www.o2.co.uk/apps/my-network</A>&nbsp;</P> Thu, 01 Jul 2021 08:58:29 GMT https://community.o2.co.uk/t5/Pay-As-You-Go/No-Signal-PAYG-Refund/m-p/1468680#M23111 Cleoriff 2021-07-01T08:58:29Z