topic Re: Pac in Pay As You Go

Pac

Rema — Sat, 03 Apr 2021 15:52:11 GMT

Am having problems with my PAC code everytime am trying to use to another network it says error I have been trying to call 02 customer service but no help they are so rude

Re: Pac

MI5 — Sat, 03 Apr 2021 15:56:42 GMT

@Rema

What are you trying to do exactly?

A PAC is for transferring your number

If you are trying to just use another sim in your phone, you need to unlock it

Re: Pac

Rema — Sat, 03 Apr 2021 16:03:28 GMT

Am trying to transfer my 02 number to a new network but the PAC I have been given won't work and everytime I call 02 customer service no help the advisers are so rude and some of them keep me holding in the end they just cut off

Re: Pac

MI5 — Sat, 03 Apr 2021 16:20:48 GMT

@Rema

PAC codes only work for 30 days, so if older than that, you'll need a new one.

Unfortunately, the only way you can get one, is by calling O2.

Try this method to get through.

Numbers here
When it comes to the reason you are calling stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say "Upgrade", "Lost/Stolen" or "Fraud" if you have to, to get put through to someone.
8.00am is the best time to call if you can.

Re: Pac

Bambino — Sat, 03 Apr 2021 16:34:22 GMT

@Rema O2 doesn't port numbers on the weekends, and this being a Bank Holiday means that it will take even longer.