topic Re: Contact o2 in Pay As You Go

Contact o2

skunkymo — Tue, 30 Mar 2021 12:06:22 GMT

How do I contact o2 by email. I’m overseas and think my sim has expired

Bambino — Tue, 30 Mar 2021 12:15:40 GMT

@skunkymo There is no email address. See if there's anything in this guide to help you:

jonsie — Tue, 30 Mar 2021 12:19:24 GMT

You need to call O2

You can use Skype to call.

All numbers including Skype are in this guide

Advice from an O2 Guru regarding a way to get through:

When you call, you will be asked for the reason you are calling,

Stay silent for 15 seconds and you will be taken to the keypad options.

Press 2 for Everything Else

Press 5 for More Options

Press 7 for Anything Else which will put you though to an advisor.

Press Upgrade, Lost/Stolen or Fraud if you have to.

8am is the best time to call