https://community.o2.co.uk/t5/Pay-As-You-Go/Auto-topup/m-p/1450052#M22065 <P><a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/4354045">@Barrec03</a>&nbsp;</P><P>You can do one of two things</P><P>1) Stop your autotop up by cancelling your direct debit or anything from your bank</P><P>2)&nbsp;call O2. All numbers are in this guide</P><P><A href="https://community.o2.co.uk/t5/Other-Products-and-Services/Coronavirus-Covid-19-Community-Help-and-Support/td-p/1317461/highlight/true" target="_blank" rel="noopener">Guide: Coronavirus Community Help and Support</A>&nbsp;</P><P>Advice from an O2 Guru regarding a way to get through:</P><P>When you call, you will be asked for the reason you are calling,</P><P>Stay silent for 15 seconds and you will be taken to the keypad options.</P><P>Press 2 for Everything Else</P><P>Press 5 for More Options</P><P>Press 7 for Anything Else which will put you though to an advisor.</P><P>Press Upgrade, Lost/Stolen or Fraud if you have to.</P><P><SPAN>8am is the best time to call</SPAN></P> Thu, 25 Mar 2021 10:42:52 GMT Cleoriff 2021-03-25T10:42:52Z https://community.o2.co.uk/t5/Pay-As-You-Go/Auto-topup/m-p/1450043#M22064 How do I cancel my auto top up. It gives me the option to change my tariff but not to cancel it. I no longer want the auto top as my daughter is changing phone. Thu, 25 Mar 2021 09:57:34 GMT https://community.o2.co.uk/t5/Pay-As-You-Go/Auto-topup/m-p/1450043#M22064 Barrec03 2021-03-25T09:57:34Z https://community.o2.co.uk/t5/Pay-As-You-Go/Auto-topup/m-p/1450052#M22065 <P><a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/4354045">@Barrec03</a>&nbsp;</P><P>You can do one of two things</P><P>1) Stop your autotop up by cancelling your direct debit or anything from your bank</P><P>2)&nbsp;call O2. All numbers are in this guide</P><P><A href="https://community.o2.co.uk/t5/Other-Products-and-Services/Coronavirus-Covid-19-Community-Help-and-Support/td-p/1317461/highlight/true" target="_blank" rel="noopener">Guide: Coronavirus Community Help and Support</A>&nbsp;</P><P>Advice from an O2 Guru regarding a way to get through:</P><P>When you call, you will be asked for the reason you are calling,</P><P>Stay silent for 15 seconds and you will be taken to the keypad options.</P><P>Press 2 for Everything Else</P><P>Press 5 for More Options</P><P>Press 7 for Anything Else which will put you though to an advisor.</P><P>Press Upgrade, Lost/Stolen or Fraud if you have to.</P><P><SPAN>8am is the best time to call</SPAN></P> Thu, 25 Mar 2021 10:42:52 GMT https://community.o2.co.uk/t5/Pay-As-You-Go/Auto-topup/m-p/1450052#M22065 Cleoriff 2021-03-25T10:42:52Z