topic Re: Activating replacement sim on pay as you go in Pay As You Go

Activating replacement sim on pay as you go

MyraQ — Mon, 08 Feb 2021 16:57:11 GMT

I bought a new phone and needed a replacement sim card as a smaller size sim was required. This has now been received but keeping getting 'sim registration failed'.

I am on pay as you go. Can anyone advise what I should do?

Re: Activating replacement sim on pay as you go

MI5 — Mon, 08 Feb 2021 16:59:29 GMT

@MyraQ

From your old phone and sim, start a sim swap

Re: Activating replacement sim on pay as you go

MyraQ — Mon, 08 Feb 2021 17:23:01 GMT

Thanks for your help

Re: Activating replacement sim on pay as you go

MI5 — Mon, 08 Feb 2021 17:24:35 GMT

You're welcome