invalid imsi

Peter12 — Tue, 15 Dec 2020 17:22:05 GMT

I have a message on my phone Invalid IMSI . What does this mean and how do I disable this?

regards Peter

Re: invalid imsi

MI5 — Tue, 15 Dec 2020 17:32:15 GMT

@Peter12

Could be a dodgy sim.

Try another if you can.

Re: invalid imsi

MI5 — Tue, 15 Dec 2020 18:04:58 GMT

@Peter12

If you need a new sim, you can pop into any O2 store or call customer service.

Numbers here
Or advice from an O2 Guru regarding a way to get through:
If you call, when it comes to the reason you are calling stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say "Upgrade", "Lost/Stolen" or "Fraud" if you have to, to get put through to someone.

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