topic Customer Service Tel.No. in Pay As You Go

Customer Service Tel.No.

Klivey02 — Mon, 30 Nov 2020 17:12:46 GMT

I am leaving O2 and want to speak to someone about it. I requested a PAC code and the text I received said to call 202 from my mobile to speak to someone!! It doesn't work and I can't find a tel.no. anywhere on the O2 website???? Can anyone provide me with a no. to call and speak to a human being??

Re: Customer Service Tel.No.

Bambino — Mon, 30 Nov 2020 17:25:34 GMT

@Klivey02 All numbers are here:

Re: Customer Service Tel.No.

MI5 — Mon, 30 Nov 2020 17:44:27 GMT

@Klivey02

advice from an O2 Guru regarding a way to get through:
If you call 202, when it comes to the reason you are calling stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say "Upgrade", "Lost/Stolen" or "Fraud" if you have to, to get put through to someone.

Re: Customer Service Tel.No.

Klivey02 — Mon, 30 Nov 2020 20:03:07 GMT

Thank you this was really helpful and now all sorted.

Re: Customer Service Tel.No.

Klivey02 — Mon, 30 Nov 2020 20:04:01 GMT

Thank you really useful.