topic Re: Sims Deactivated in Pay As You Go

Sims Deactivated

DarkLordVader — Wed, 11 Nov 2020 18:09:17 GMT

My Pay As You Go seems to be deactivated. I tried online chat they told me to phone cs. Ive tried ringing and its getting me nowhere either being told to visit the website or text a code but I cant text a code as the sim is deactivated. Anyone know how I can resolve this issue?

Re: Sims Deactivated

MI5 — Wed, 11 Nov 2020 18:30:46 GMT

@DarkLordVader

I'll see if @O2Emma can help you.

Re: Sims Deactivated

O2Emma — Wed, 11 Nov 2020 18:38:47 GMT

@MI5 I will see what can do .

Re: Sims Deactivated

O2Emma — Wed, 11 Nov 2020 18:39:54 GMT

Hi @DarkLordVader I will private message you can check what is happening.

Re: Sims Deactivated

MI5 — Wed, 11 Nov 2020 19:31:50 GMT

Thanks again @O2Emma

Re: Sims Deactivated

O2Emma — Wed, 11 Nov 2020 19:34:33 GMT

No problem @MI5 just waiting for @DarkLordVader to get back to me.

Re: Sims Deactivated

DarkLordVader — Wed, 11 Nov 2020 20:22:00 GMT

Thanks both! Have messaged you back.

Re: Sims Deactivated

O2Emma — Wed, 11 Nov 2020 20:59:12 GMT

Think its sorted @MI5 just got to wait the timescales @DarkLordVader knows can come back to me if any further issues

Re: Sims Deactivated

MI5 — Wed, 11 Nov 2020 21:15:15 GMT

@O2Emma