topic Re: Call Bundle Message? in Pay As You Go

Call Bundle Message?

Smithy10 — Fri, 21 Aug 2020 13:44:33 GMT

Why is it that when I go to use my phone I keep getting a stupid “Bundle Call” message before it dials out?
It’s so annoying, is there anyway I can stop it?

Re: Call Bundle Message?

Anonymous — Fri, 21 Aug 2020 14:00:23 GMT

Hi, @Smithy10,

Not all calls and texts are free on a Big Bundle - your minutes you get with your Big Bundle are to any mobile network ( within mainland UK ), all landlines including numbers starting with 0800 and anything beginning with 03.

It does NOT include anything else beginning with 08, 09 or international, this also goes for text messaging. So if you don't hear 'bundle call' as it's ringing out, you will be charged accordingly.

Here's a link for you that explains further.

https://www.o2.co.uk/help/pay-as-you-go/big-bundles

Re: Call Bundle Message?

MI5 — Fri, 21 Aug 2020 16:50:52 GMT

@Smithy10

Unfortunatey not.
The preceding message cannot he turned off but the following balance message can by Calling customer service.