topic Re: Topped up twice by mistake in Pay As You Go

Topped up twice by mistake

Bluebird — Sat, 15 Aug 2020 08:07:23 GMT

I've accidentally topped up twice, how do I go about getting a refund? The live chat isn't available at the moment

MI5 — Sat, 15 Aug 2020 08:08:37 GMT

O2 don't give refunds on top ups but it will stay on your account as credit to be used next month or for making out of bundle calls.

Bluebird — Sat, 15 Aug 2020 08:12:09 GMT

Oh....lol ok, but see I’ve set up auto top up that’s how i topped up twice.

MI5 — Sat, 15 Aug 2020 08:15:53 GMT

Auto top up always tops up when you fir8set it up.

It's to confirm your details are correct.