topic Re: What's the%20best%20way%20to%20change%20my%20phone%20number in Pay As You Go

What's the best way to change my phone number

Deb46 — Mon, 20 Jul 2020 21:42:54 GMT

My daughter is with O2 PAYG and is getting a lot of harassment and bullying. What's the best way to change her number? Do I just get a new SIM?

Cleoriff — Mon, 20 Jul 2020 20:51:02 GMT

How to change your number here

MI5 — Mon, 20 Jul 2020 20:54:46 GMT

It may be quicker these days to just order a new sim and bin the old one https://www.o2.co.uk/shop/sim-cards/pay-as-you-go

Deb46 — Mon, 20 Jul 2020 20:57:25 GMT

That's what I thought. Thank you

MI5 — Mon, 20 Jul 2020 20:59:43 GMT

You're welcome @Deb46

Hope it sorts out the problem.

Deb46 — Mon, 20 Jul 2020 21:01:46 GMT

Well the police are involved now too so hopefully it will get stopped.

MI5 — Mon, 20 Jul 2020 21:05:10 GMT

Sorry to hear that.
I'd keep hold of the old sim in case they need it for anything in the future then.

Bambino — Mon, 20 Jul 2020 21:34:04 GMT

@Deb46 You can also call call customer service and ask to have any credit left on the old sim transferred to the new one.

MI5 — Mon, 20 Jul 2020 21:46:02 GMT

@Bambino wrote:
@Deb46 You can also call call customer service and ask to have any credit left on the old sim transferred to the new one.

That can be done, however, it will disconnect the sim from the network, so check if the Police need the sim to remain active or not first.