topic Re: Extra data in Pay As You Go

Extra data

Ady2 — Tue, 14 Apr 2020 15:33:17 GMT

I was supposed to have up to 15mb of data for 3 months when I joined o2. It's not showing up on my account. This was an extra bonus. Also £10 free credit if I text free10 to them. The reply I got was this offer is not for you. Two things promised but not given. Anyone have an answer for this? Thanks.

Re: Extra data

MI5 — Tue, 14 Apr 2020 15:36:36 GMT

@Ady2

You'll need to call customer service

Re: Extra data

Ady2 — Tue, 14 Apr 2020 16:35:28 GMT

Thanks. I did ring number but a voice message said it was for important calls only. Wasn't sure if this fell in that category.

Re: Extra data

Cleoriff — Tue, 14 Apr 2020 16:36:30 GMT

@Ady2

Just ring any number in the link given above.

Re: Extra data

MI5 — Tue, 14 Apr 2020 20:16:21 GMT

@Ady2

Choose any option to get through.

Re: Extra data

Ady2 — Thu, 16 Apr 2020 20:49:45 GMT

All sorted now. Thanks.

Re: Extra data

MI5 — Thu, 16 Apr 2020 20:54:58 GMT

You're welcome

Re: Extra data

Cleoriff — Thu, 16 Apr 2020 21:33:00 GMT

Good news @Ady2