topic Re: Bill charges in Pay As You Go

Bill charges

Bushra — Wed, 15 Apr 2020 15:11:20 GMT

Hi, I have been charged extra for my past two bills for last month £5.00+ and this onth £1.06.

I would like to request for a refund as I am unsure as to why I have been charged this

jonsie — Wed, 15 Apr 2020 15:14:39 GMT

Check your bill breakdown in My O2

if you need to call:

also check here

TallTrees — Wed, 15 Apr 2020 15:14:47 GMT

Hello
You can check on MYO2
View bill
@Bushra

MI5 — Wed, 15 Apr 2020 15:21:48 GMT

You need to identify the charges first.

Refunds are only permitted for errors or billing mistakes.

Lea88 — Wed, 15 Apr 2020 15:24:23 GMT

How to change my spend cap

jonsie — Wed, 15 Apr 2020 15:26:12 GMT

Only by calling @Lea88