topic Re: Data control in Pay As You Go

Data control

Lindap269 — Sat, 20 Jul 2019 15:03:19 GMT

Is it possible to arrange for data access to be blocked once allowance is reached?

Re: Data control

MI5 — Sat, 20 Jul 2019 15:20:19 GMT

@Lindap269

On standard consumer contracts data stops when allowances are reached.

If on a business contract you’ll need to speak to customer service on 8002.

For PAYG data will stop when allowances are reached or credit runs out.

Re: Data control

jonsie — Sat, 20 Jul 2019 17:25:34 GMT

As you have listed in the Pay As You Go section then you should have no problem as advised above. Business accounts you should call 8002 to see if you have an option. As far as I know you can't and it can prove expensive. Make sure that passwords are secure so that whoever can't add a bolt on in My O2 on other tariffs.

Re: Data control

Glory1 — Sat, 20 Jul 2019 18:11:13 GMT

Actually you can in Business Accounts @jonsie by getting a spend cap, which I've done. So once I reach my maximum on my mobile broadband and/or my phone data, my data just stops with no additional cost to me. It means I can't ring a premium number (I don't) or use emojis in texts: I use WhatsApp for messaging.

At least that's how it works on a Business Essentials account. Can't comment on any other business account.

Re: Data control

jonsie — Sat, 20 Jul 2019 18:11:34 GMT

That's good but either way it's a call to 8002 👍

Re: Data control

Glory1 — Sat, 20 Jul 2019 18:19:13 GMT

@jonsie wrote:
That's good but either way it's a call to 8002 👍

Agreed