topic Re: Mobile signal poor in Pay As You Go

Mobile signal poor

Howesego — Thu, 27 Dec 2018 15:46:54 GMT

Hi,

We live in an area where the indoor signal is described as "patchy". On my old phone I had three places indoors where I could always get a signal for calls. Been given a new phone and cannot get a signal indoors anywhere, and actually have to go half a mile away to get one. Main issue is that I am emergency call out for work calls which divert to my mobile. (New phone is not one that O2 will support wi-fi calls for). Any advice or help please as I am quite desperate!

Thanks

Re: Mobile signal poor

jonsie — Thu, 27 Dec 2018 15:56:54 GMT

Most obvious would be a change of network but that would depend on yourself getting some free pay and go Sims online and checking the best coverage at home and the area you most use a phone.

Being pay and go let's you move straight away.

Re: Mobile signal poor

MI5 — Thu, 27 Dec 2018 15:59:44 GMT

If it's that important to you, switch back to old phone until you sort out some way to resolve the issue.

Re: Mobile signal poor

adamtemp64 — Thu, 27 Dec 2018 16:02:36 GMT

@Howesego Try reverting the phone to a 2g signal you may be lucky

as as per the guide here https://community.o2.co.uk/t5/How-to-Guides/Do-you-have-poor-coverage-signal-Indoors-This-may-help-Explain/ba-p/381500

Re: Mobile signal poor

Bambino — Thu, 27 Dec 2018 16:33:18 GMT

@Howesego If you must be reached in an emergency at home, seems the obvious solution is to get a land line, if you don't already have one.