https://community.o2.co.uk/t5/Pay-As-You-Go/Can-t-top-up-new-SIM-card/m-p/1179645#M11244 <P>Just got an o2 sim for my dad to contact us in an emergency and although we can call him the system does not allow us to top up online. Registered, validated and even used a different credit card!!! Please tell me I don’t have to go into a shop to have to top up!!</P> Sun, 09 Dec 2018 10:17:54 GMT GeorgeB 2018-12-09T10:17:54Z https://community.o2.co.uk/t5/Pay-As-You-Go/Can-t-top-up-new-SIM-card/m-p/1179645#M11244 <P>Just got an o2 sim for my dad to contact us in an emergency and although we can call him the system does not allow us to top up online. Registered, validated and even used a different credit card!!! Please tell me I don’t have to go into a shop to have to top up!!</P> Sun, 09 Dec 2018 10:17:54 GMT https://community.o2.co.uk/t5/Pay-As-You-Go/Can-t-top-up-new-SIM-card/m-p/1179645#M11244 GeorgeB 2018-12-09T10:17:54Z https://community.o2.co.uk/t5/Pay-As-You-Go/Can-t-top-up-new-SIM-card/m-p/1179646#M11245 <P>Hi <a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/3383968">@GeorgeB</a></P><P>Yes sorry, as it's a new one you will need to pick up a voucher from ANY shop or ATM</P><P>Other ways to top up here after you have used the voucher <A href="https://community.o2.co.uk/t5/How-to-Guides/How-to-Top-Up-PAYG/ba-p/1156408" target="_self">https://community.o2.co.uk/t5/How-to-Guides/How-to-Top-Up-PAYG/ba-p/1156408</A></P> Sun, 09 Dec 2018 10:20:26 GMT https://community.o2.co.uk/t5/Pay-As-You-Go/Can-t-top-up-new-SIM-card/m-p/1179646#M11245 Cleoriff 2018-12-09T10:20:26Z https://community.o2.co.uk/t5/Pay-As-You-Go/Can-t-top-up-new-SIM-card/m-p/1180190#M11269 <P>If you have a banking app you can normally top up through that.</P> Mon, 10 Dec 2018 02:10:30 GMT https://community.o2.co.uk/t5/Pay-As-You-Go/Can-t-top-up-new-SIM-card/m-p/1180190#M11269 jonsie 2018-12-10T02:10:30Z