topic Re: Top up from abroad without entering Postal Code in Pay As You Go

Re: Top up from abroad without entering Postal Code

Glory1 — Mon, 15 Oct 2018 02:44:03 GMT

Please have a look at this Guide to see if it helps you at all:

https://community.o2.co.uk/t5/How-to-Guides/How-to-Top-Up-PAYG/ba-p/1156408

If the above Guide doesn't help, then you will have to speak to Customer Services:

http://www.o2.co.uk/contactus

8-8:30am UK time is the best time to call to avoid a long wait on the line.

I would just add that in order to top up on line using a debit or credit card, you must have a UK bank account. And the debit/credit card used must be issued by a UK bank. As you've already seen, European VISA cards are not accepted.

Good luck and welcome to the forum.

Re: Top up from abroad without entering Postal Code

MI5 — Mon, 15 Oct 2018 04:22:29 GMT

@PAYG

The only way you can top up without a UK bank card is via this site https://www.mobiletopup.co.uk/

Re: Top up from abroad without entering Postal Code

PAYG — Mon, 15 Oct 2018 11:09:37 GMT

Thank you.

Also I read that PAYG is valid only if I top up once every 6 months. Is there a way for me to know online how much time I have left? Logging into my account on O2 shows me my number and the correct remaining credit.

Also, since I just picked up my PAYG sim and had topped up from a store when I was in the UK. I would like to be able to use it with default top up website of O2. Is there a way I can add my postal code to file for PAYG?

Re: Top up from abroad without entering Postal Code

Anonymous — Mon, 15 Oct 2018 11:33:45 GMT

@PAYG

Other than the site mentioned by @MI5 you cannot unless you have a UK issued debit or credit card which has to be registered to the post code you enter.

As for an expiry countdown there isn't one, so long as you make a call or send a text every month you should be ok.

Re: Top up from abroad without entering Postal Code

MI5 — Mon, 15 Oct 2018 11:34:23 GMT

You can't add an auto top up for a non UK card at all as O2 won't accept it.
To keep SIM active you need to make a chargeable call every 6 months and top up every 999 days.