topic top up in Pay As You Go

top up

Zsolt — Tue, 09 Oct 2018 11:47:37 GMT

Hi!

If I top up with 10 puonds my card, than will I get automatically 2 GB data amount, or shall I do anything else for that?

Re: top up

Cleoriff — Tue, 09 Oct 2018 11:58:54 GMT

Hi @Zsolt

These are the new PAYG tariff terms and conditions as from October 1st 2018

https://www.o2.co.uk/termsandconditions/mobile/our-pay-as-you-go-tariff-terms#general

With regards data, it is tariff dependent ie

For those tariffs that do not offer an Inclusive Monthly Allowance (e.g. the Classic Pay As You Go tariff) data used is calculated when you’ve used 20MB or when a data session ends, whichever happens first

So this all depends on what PAYG tariff you are on..

Re: top up

MI5 — Tue, 09 Oct 2018 11:58:03 GMT

It depends which tariff you are on.
If not on the £10 / 2Gb big bundle, you need to go into your MyO2 to change it.
http://www.o2.co.uk/myo2
https://www.o2.co.uk/shop/sim-cards/pay-as-you-go

Re: top up

EmilieT — Wed, 10 Oct 2018 10:55:47 GMT

Hi @Zsolt, and

Did the info @Cleoriff and @MI5 shared above help you understand how top-up works better? Please let us know if there's anything else the Community could help with!