topic Re: order updates in Android

order updates

Andy-Ward — Mon, 09 Sep 2024 10:53:53 GMT

No updates on stated order last update deliver date changed to an earlier date but no delivery

[MOD EDIT: Subject title changed ]

Re: order updates

MI5 — Mon, 09 Sep 2024 11:04:33 GMT

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)
Or you can call them on 0800 081 0255
Thanks

Re: order updates

Ash23 — Sun, 15 Sep 2024 16:11:06 GMT

Same issues! Ordered on 4th Sept, delivery expected 5th Sept, order status not changed and I’m getting daily texts

O2: Your recent order has taken us a little longer to process, sorry about that. Your order should be with you tomorrow. Our carrier will text you with updates. Thanks.

Had one of these everyday since 5th Sept!! Customer service has been awful. 3 people have now apparently escalated this and have promised it will be resolved soon..

Hope you get your order soon!