topic Failing to connect to Mobile network. in Android

Failing to connect to Mobile network.

Booler — Mon, 02 Sep 2024 16:37:36 GMT

I have a Samsung S21 Ultra, which is brand new. When I am outside and trying to connect to O2 network it generally fails. I get messages like, "You are not connected to the Internet", etc. When I am in a four bar signal area it sometimes works but not always.

Any ideas where the problem lies? Is there another method of connecting, perhaps another APN or something.

Re: Failing to connect to Mobile network.

MI5 — Mon, 02 Sep 2024 17:20:33 GMT

@Booler

Check guides:

https://www.o2.co.uk/apps/my-network

APN Here

Re: Failing to connect to Mobile network.

Litlchef182 — Mon, 09 Sep 2024 11:43:13 GMT

My 21ultra also is having the same connection issues for the past few days. I thought it was a mast issue which i reported , apparently not. I did a sim swap and yet still no data or signal, I thought perhaps it was an update or phone problem but I get 5g in town and it works for the time im there.

I've never had an issue before this in my area or at work but this is puzzling and irritating to say the least.

Re: Failing to connect to Mobile network.

Oxonian — Mon, 09 Sep 2024 18:01:13 GMT

@Litlchef182

Have you tried the suggestions set-out by @MI5 above ?

Re: Failing to connect to Mobile network.

MI5 — Mon, 09 Sep 2024 18:14:11 GMT

@Litlchef182

Can only offer you the same advice but it does seem like a mast issue if it's only in certain areas.

https://status.o2.co.uk/