topic Re: Insurance in Android

Insurance

MikePlant — Thu, 15 Aug 2024 13:47:47 GMT

The phone screen went black and blank and wouldn't recover. A new screen was put in at a cost of £70. How do I claim for that on my insurance?

Regards

Mike Plant

Re: Insurance

MI5 — Thu, 15 Aug 2024 13:51:28 GMT

@MikePlant

https://www.o2.co.uk/help/digital-services/o2-insurance

Re: Insurance

jonsie — Thu, 15 Aug 2024 13:52:58 GMT

ll customer service on 202

Protect your phone with O2 Insure – Help and Support | O2

Re: Insurance

MI5 — Thu, 15 Aug 2024 13:54:36 GMT

I fear you should have claimed first, before getting the repair though.

Re: Insurance

madasaf1sh — Thu, 15 Aug 2024 13:58:17 GMT

If the screen was already put on before the claiming then if o2 are like Assurant then you wont be able to claim, as the repair has to be authorised by the Insurance company first, like all insurances,.

Re: Insurance

MI5 — Thu, 15 Aug 2024 14:02:08 GMT

👍