topic Re: Data in Android

Data

Barbarita — Sun, 21 Apr 2024 11:19:31 GMT

I cannot set up data with my samsung s24.

Re: Data

Oxonian — Sun, 21 Apr 2024 11:35:36 GMT

You have not made it clear what you have done or why you are having problems so it is difficult to advise you. However, I suggest that you Google for :-

Turn on data on S24

You will get quite a number of good written instructions, including from Samsung itself, and also a number of YouTube videos if you like being shown rather than reading guidance.

If you need more help, please revert to us ; but more of a description of the problem that you are encountering would be useful. 👍

Re: Data

MI5 — Sun, 21 Apr 2024 11:38:43 GMT

@Barbarita

Some things to try:

Check data is on in phone settings.

Manually search for O2 network

Turn off 5g

Change your data APN to "mobile.o2.co.uk"

Check with O2 whether you have any bars on your account. Do this via social media

If you message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter (X)( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG) , they should be able to help.

Re: Data

Enlli — Sun, 21 Apr 2024 12:36:25 GMT

Samsung Galaxy S24 / Galaxy S24 Ultra - Reset Network Settings

If you can't connect to the internet, send or receive email and/or messages (text, picture or video), resetting the network settings may help.

From a Home screen, swipe up from the center of the display to access the apps screen.

Navigate: Settings Settings iconGeneral managementReset.

Do one of the following:

To clear cellular network settings and restore to default values:

Tap Reset mobile network settings.

Tap Reset settings.

If prompted, enter the PIN, password or pattern.

If prompted, tap Reset to confirm.

Re: Data

Tiredmum80 — Thu, 02 Jan 2025 18:14:31 GMT

I just want to thank you. My son and daughter have not been able to access mobile data since having their samsung s24s. Your suggestion to add APN details fixed the problem. O2 chat did not suggest this. Such a simple fix has taken so much time. Thanks again

Re: Data

MI5 — Thu, 02 Jan 2025 18:21:26 GMT

You're welcome @Tiredmum80 👍