topic Re: Started getting background music on incoming calls in Android

Started getting background music on incoming calls

rocco1504 — Wed, 31 Jan 2024 18:31:40 GMT

I have a Huawei p30 pro.

And just today I've started getting loads of Spam emails but also every time someone calls me I'm getting music playing in the background.

If I use speaker mode it doesn't play, only if I use the phone normally.

I get the emails through Gmail from my Virgin email address.

Does anyone have any ideas how to fix this please

Thanks for looking

Re: Started getting background music on incoming calls

MI5 — Wed, 31 Jan 2024 18:37:09 GMT

@rocco1504

Virgin mail servers are constantly getting spammed. Their filtering is rubbish. Just keep reporting them as spam.

Is the music playing of your phone, ie Spotify or some other music app?

Re: Started getting background music on incoming calls

rocco1504 — Wed, 31 Jan 2024 19:22:36 GMT

No I don't use music apps but I just opened a video from a friend and the music started

Re: Started getting background music on incoming calls

rocco1504 — Wed, 31 Jan 2024 19:30:48 GMT

The video was on WhatsApp, it just seems to be like some cheesy kids game music.

Re: Started getting background music on incoming calls

MI5 — Wed, 31 Jan 2024 19:47:32 GMT

@rocco1504

I'd delete the video from both WhatsApp and from your files if auto saved and see if it stops it.

Re: Started getting background music on incoming calls

rocco1504 — Wed, 31 Jan 2024 19:56:50 GMT

Thing is, the video only came about an hour ago and this has been happening all day, I just don't understand it, because I'm the most sensible person I know when it comes to dodgy emails and that sort of thing.

Re: Started getting background music on incoming calls

MI5 — Wed, 31 Jan 2024 20:03:18 GMT

@rocco1504

Search your files and delete any music files you don't recognise.

I'd also download Malwarebytes app and run that for any spyware.