topic Re: sim card damage in Android

sim card damage

United4ever — Sat, 27 Jan 2024 10:45:56 GMT

Hello

I got my 02 Sim card that needs activating unfortunately i cant do a sim swap to keep my old number as my toddler chewed it up how can i get to activate my new sim card please?

Re: sim card damage

MI5 — Sat, 27 Jan 2024 10:44:04 GMT

@United4ever

Pop into your local O2 store with photo ID or call customer services.
You can use Skype to call if no other phone.
Guide to using Skype:
Call 202 from any O2 mobile or 0344 809 0202, 0800 902 0217 or 0800 032 1402
When it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say 'Upgrade', 'Lost/Stolen', or 'Fraud' if the suggestion above doesn't get you through.
Best time to call is 8 am.
You can also reach O2 via social media:
Facebook (https://o2uk.co/O2CFB), Twitter (https://o2uk.co/O2CTW), or Instagram (https://o2uk.co/O2CIG)

Re: sim card damage

United4ever — Sat, 27 Jan 2024 10:47:45 GMT

ok thank you

Re: sim card damage

MI5 — Sat, 27 Jan 2024 10:49:41 GMT

You're welcome @United4ever