topic Re: cant send texts to 60110 82122 or 83958 in Android

cant send texts to 60110 82122 or 83958

sharoncat — Sat, 13 Jan 2024 13:31:30 GMT

cant send texts to some numbers, keep getting error 1 message

Re: cant send texts to 60110 82122 or 83958

sharoncat — Sat, 13 Jan 2024 13:34:03 GMT

ive noticed a little clock under the message after ive sent it

Re: cant send texts to 60110 82122 or 83958

sharoncat — Sat, 13 Jan 2024 13:35:51 GMT

getting a message , cant send message with 02_ error 0

Re: cant send texts to 60110 82122 or 83958

pgn — Sat, 13 Jan 2024 13:44:03 GMT

Could be a number of things:

1. Force-stop the messages app and clear cache first.

2. Check if you have dial-assist active, your phone may be trying to add +44 in front of the short code number

3. If you have a Spend Cap in place, some of those are premium shortcodes, check here what it will cost to use them:

https://www.o2.co.uk/help/account-and-billing/premium-service-checker

Good luck, @sharoncat.

Re: cant send texts to 60110 82122 or 83958

sharoncat — Sat, 13 Jan 2024 15:37:52 GMT

still not working😕

Re: cant send texts to 60110 82122 or 83958

MI5 — Sat, 13 Jan 2024 16:29:05 GMT

@sharoncat

Have you contacted O2 to remove your spend cap?

This is a customer to customer community, not O2, so we cannot access your account, sorry.
You need to contact O2.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202

Re: cant send texts to 60110 82122 or 83958

sharoncat — Tue, 16 Jan 2024 18:15:49 GMT

hiya,

thanks for your help, ive just checked an i dont have a spend cap on my account,i think im going to have to ring 02 when im off work

Re: cant send texts to 60110 82122 or 83958

MI5 — Tue, 16 Jan 2024 18:21:51 GMT

@sharoncat

Some phones have a setting in the message app to block premium rate texts, so check your phone settings too.