topic Re: Voicemail notification not coming through for 6 hours in Android

Voicemail notification not coming through for 6 hours

Graham12 — Fri, 08 Dec 2023 17:34:39 GMT

I received a missed call this morning and thought by the number it was spam so I didnt reply. It turns out it was an important call and the person left a voicemail but I was not notified of the voicemail for 6 hours. When I finally was notified I dialled 901 and I actually had another message from yesterday which I had not been notified of either.

I am using a Google Pixel 7 Pro

Re: Voicemail notification not coming through for 6 hours

MI5 — Fri, 08 Dec 2023 17:44:28 GMT

@Graham12

This is a customer to customer community, not O2.
You need to contact O2 to reset your voicemail.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202 (contract) 4445 or 0344 8090222 (PAYG)

Re: Voicemail notification not coming through for 6 hours

Graham12 — Fri, 08 Dec 2023 18:05:06 GMT

Thanks for the reply. I know it is customer to customer I was just hoping someone would have an easy fix for it.

I have contacted O2 as you say and they told me to deactivate voicemail by dialling 1760 and then reactivate it by dialling 1750.

Hopefully this resolves the problem.

Thanks again

Re: Voicemail notification not coming through for 6 hours

Enlli — Fri, 08 Dec 2023 18:37:23 GMT

@Graham12 Only way to test that theory is to get a couple of family or friends to leave you a message

Re: Voicemail notification not coming through for 6 hours

MI5 — Fri, 08 Dec 2023 18:37:58 GMT

Unlikely to fix it as it needs to be reset.

If it was that easy I'd have posted this instead

Re: Voicemail notification not coming through for 6 hours

Graham12 — Fri, 08 Dec 2023 18:57:50 GMT

I'll see if it works if not I'll call them back tomorrow

Re: Voicemail notification not coming through for 6 hours

Oxonian — Fri, 22 Dec 2023 21:28:58 GMT

@Graham12

Did you ever get this resolved ?

Re: Voicemail notification not coming through for 6 hours

Graham12 — Fri, 22 Dec 2023 21:39:13 GMT

I still don't get the voicemail notification until later but i switched on visual voicemail and i get notifications that way which solves the problem.

Re: Voicemail notification not coming through for 6 hours

Oxonian — Fri, 22 Dec 2023 21:50:32 GMT

@Graham12

Glad to hear it !

Re: Voicemail notification not coming through for 6 hours

AlexanderMTTH — Sat, 23 Dec 2023 07:58:48 GMT

This might be dopey... but turn it on and off again.
Call 1760 to turn it off and 1750 to turn it back on.

Re: Voicemail notification not coming through for 6 hours

Oxonian — Sat, 23 Dec 2023 17:29:33 GMT

@AlexanderMTTH wrote:
This might be dopey... but turn it on and off again.
Call 1760 to turn it off and 1750 to turn it back on.

@AlexanderMTTH

That was already covered in that the OP was pointed towards by @MI5.