topic Re: A54 in Android

A54

Silica — Tue, 28 Nov 2023 12:01:38 GMT

Just checked my tracking no. only to see that it said that A54 Samsung had been delivered to Leon so i was wondering how this is possible because i have not been given this phone i have been on myO2 to that you have this down as a completed delivery when i have not recieved the phone please can you resolve this issue asap .

Re: A54

MI5 — Tue, 28 Nov 2023 12:04:23 GMT

@Silica

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)
Or you can call them on 0800 081 0255
Thanks

Re: A54

madasaf1sh — Tue, 28 Nov 2023 12:05:01 GMT

@Silica

You will need to contact the courier and o2 on 0800 081 021 0255 and they will be able to advise.

Re: A54

MI5 — Tue, 28 Nov 2023 12:28:28 GMT

No point contacting the courier as the delivery contract is with O2 and the courier will just refer you back to O2.