topic Text received in Android

Text received

janlea6 — Thu, 21 Sep 2023 07:54:52 GMT

Got following text

Hello. Your minimum contract term ends on **Personal info**23. Your monthly plan will remain at £14.40*.
You can choose to stay on the same tariff, move to another one, or switch to another provider.
For more information and some tariffs to consider: http://v.o2.co.uk/G4A1t9B6
*+RPI + 3.9%. Terms apply.

This can be ignored and my plan will be exactly as before yes ? Anyone else had this.

Nightmare to try and get through to customer service in uk.

Re: Text received

MI5 — Thu, 21 Sep 2023 07:59:11 GMT

@janlea6

If you do nothing you will continue as you are on a rolling 30 day contract.

Re: Text received

janlea6 — Thu, 21 Sep 2023 08:10:20 GMT

Thanks a lot ....I'm afraid these texts often are confusing way they worded and never any chance to speak to actual human at o2 its poor service for customers

Re: Text received

MI5 — Thu, 21 Sep 2023 08:14:53 GMT

Welcome @janlea6