topic Re: network connection in Android https://community.o2.co.uk/t5/Android/network-connection/m-p/1649865#M80186 <P>What happens if you put your sim in another phone&nbsp;<a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/5306391">@Chris7572</a>&nbsp;?</P> <P>If it works, your phone is faulty.</P> <P>If it doesn't, what happens if another sim is put in your phone?</P> <P>If the other sim works, your sim is faulty.</P> <P>A new sim can be obtained from your local o2 store - just pop in with some photo ID.</P> <P>If your phone needs repairing then it might be wise to contact the manufacturer (assuming it is still covered by warranty).</P> Tue, 12 Sep 2023 14:59:41 GMT gmarkj 2023-09-12T14:59:41Z network connection https://community.o2.co.uk/t5/Android/network-connection/m-p/1649846#M80184 <P>Away from my wi-fi, my phone won't make or recieve any calls, saying the device is 'not registered on network'.</P><P>My phone is a Samsung Galaxy A20e.</P><P>Your help pages don't help at all.</P> Tue, 12 Sep 2023 14:16:36 GMT https://community.o2.co.uk/t5/Android/network-connection/m-p/1649846#M80184 Chris7572 2023-09-12T14:16:36Z Re: network connection https://community.o2.co.uk/t5/Android/network-connection/m-p/1649848#M80185 <P><a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/5306391">@Chris7572</a>&nbsp;</P><P>You need to identify where the fault is.</P><P>This guide should help <LI-PRODUCT title="Guide: Is the network down for me or everyone?" id="Guide016"></LI-PRODUCT>&nbsp;</P> Tue, 12 Sep 2023 14:23:04 GMT https://community.o2.co.uk/t5/Android/network-connection/m-p/1649848#M80185 MI5 2023-09-12T14:23:04Z Re: network connection https://community.o2.co.uk/t5/Android/network-connection/m-p/1649865#M80186 <P>What happens if you put your sim in another phone&nbsp;<a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/5306391">@Chris7572</a>&nbsp;?</P> <P>If it works, your phone is faulty.</P> <P>If it doesn't, what happens if another sim is put in your phone?</P> <P>If the other sim works, your sim is faulty.</P> <P>A new sim can be obtained from your local o2 store - just pop in with some photo ID.</P> <P>If your phone needs repairing then it might be wise to contact the manufacturer (assuming it is still covered by warranty).</P> Tue, 12 Sep 2023 14:59:41 GMT https://community.o2.co.uk/t5/Android/network-connection/m-p/1649865#M80186 gmarkj 2023-09-12T14:59:41Z