topic no call recognition in Android

no call recognition

brightonblue — Mon, 04 Sep 2023 07:50:18 GMT

Hi all, I'm v frustrated with this pixel 7. call recognition does not work for i/c calls and msgs. I can check the recent activity and it will only show who I made o/g calls to but i/c are all labelled 'unknown'. any ideas how I can enable this, or why it doesn't work?

Re: no call recognition

TallTrees — Mon, 04 Sep 2023 08:16:46 GMT

Hello @brightonblue

Welcome to the o2 Community forum

Read your comments

Don't blame you nothing worse than "not working"

The only thing I can suggest (and you may have visited this thought) try the Pixel 7 help line apparently there is one.

Best wishes

Re: no call recognition

MI5 — Mon, 04 Sep 2023 08:41:57 GMT

@brightonblue

Try turning off 4g calling in the phone settings.

Sometimes fixes the issue for others.

Re: no call recognition

brightonblue — Mon, 04 Sep 2023 08:44:18 GMT

manys TallTrees