topic Re: ASHA - Audio Synchronisation Hearing Aids in Android

ASHA - Audio Synchronisation Hearing Aids

Margaret48 — Thu, 23 Feb 2023 15:05:43 GMT

I Have Oticon blue tooth hearing aids on trial and have linked them to the app on my A32 Samsung android phone. I can't get the phone to stream audio to the hearing aids. The technical guides say that the phone needs to be ASHA enabled - and on checking this I'm told that it has to be network enabled. I can't find any refernce to ASHA on the O2 website. Can anyone help?

Re: ASHA - Audio Synchronisation Hearing Aids

MI5 — Thu, 23 Feb 2023 15:13:29 GMT

@Margaret48

Bluetooth has nothing to do with any network settings, it is solely a phone function.

Check in Bluetooth settings for the hearing aids that permissions are set for audio streaming.

Re: ASHA - Audio Synchronisation Hearing Aids

madasaf1sh — Thu, 23 Feb 2023 15:58:29 GMT

@Margaret48

Full details here:

https://us.community.samsung.com/t5/Other-Mobile-Devices/How-about-activating-ASHA-hearing-Aids-compatibility-on-our-A32/td-p/2175565 and here https://www.oticon.com/support/compatibility

Oticon don't support the A32 so you need to speak to them about when / if they will support it..