topic Re: Vpn in Android

Vpn

Baldini — Wed, 07 Dec 2022 21:11:27 GMT

Past week every time I turn vpn on my mobile I can't get access to the Internet, it's just not working. No issue on WiFi with vpn. Only on mobile network. Does anyone has a solution?

Re: Vpn

MI5 — Wed, 07 Dec 2022 21:18:44 GMT

@Baldini

The problem is with your VPN provider or your login details to the VPN.

Re: Vpn

Baldini — Wed, 07 Dec 2022 21:25:43 GMT

If it was vpn let's say, why no problems on WiFi network?

Re: Vpn

MI5 — Wed, 07 Dec 2022 21:37:01 GMT

@Baldini

To use a vpn you need a subscription.

I assume you have this and are logged in correctly?

Re: Vpn

Baldini — Thu, 08 Dec 2022 13:57:11 GMT

I've got norton vpn with subscription yo norton.

Re: Vpn

Bambino — Thu, 08 Dec 2022 14:04:31 GMT

@Baldini Probably best to speak to Norton then: Official Norton™ Support

Re: Vpn

madasaf1sh — Thu, 08 Dec 2022 14:08:08 GMT

@Baldini

Your first mistake to have anything to do with Norton, but thats a by-the-by

What error message do you get from the VPN client when trying to access over Mobile?

It is probably Norton not liking the CGNAT that mobile networks use, so I would speak to Norton Support, and see what they have to say....

Re: Vpn

Baldini — Thu, 08 Dec 2022 16:40:48 GMT

Only get this on website

DNS_PROBE_FINISHED_NXDOMAIN

Re: Vpn

MI5 — Thu, 08 Dec 2022 19:40:42 GMT

I thought Norton VPN only works on wifi?

Has it worked previously on mobile data?

Re: Vpn

Enlli — Thu, 08 Dec 2022 20:03:12 GMT

@MI5 wrote:
I thought Norton VPN only works on wifi?
Has it worked previously on mobile data?

They do an app on the Play Store. Assume the same goes for iPhones

Re: Vpn

Baldini — Fri, 09 Dec 2022 07:06:50 GMT

It did work before without any problems, now it's stopped. Norton adamant it's mobile network provider fault.

Re: Vpn

Baldini — Fri, 09 Dec 2022 08:04:10 GMT

Found the reason, there is issue with vpn for the country i was using i e USA, so norton fault. Thanks everyone for support