topic Re: OTP stopped working for Santander in Android

OTP stopped working for Santander

Colin58 — Fri, 13 May 2022 09:48:55 GMT

Hi, I am having problems with receiving OTP’s from Santander on my iPhone. I received one about a week ago but since I have had any. Checked with Santander and they have confirmed they were sent.

any ideas?
thx

Re: OTP stopped working for Santander

madasaf1sh — Fri, 13 May 2022 09:53:27 GMT

@Colin58

Did you port your number into o2, as if you did it could be a routing issue with your old network.

The best thing to do , is to contact o2 either call them on 202 or If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this

Re: OTP stopped working for Santander

MI5 — Fri, 13 May 2022 21:44:53 GMT

@Colin58

Try turning off wifi first.

Re: OTP stopped working for Santander

Colin58 — Mon, 16 May 2022 08:28:26 GMT

Hi @madasaf1sh, No had this number with O2 for many years.

Re: OTP stopped working for Santander

Colin58 — Mon, 16 May 2022 08:29:21 GMT

Hi @MI5 Tried it a couple of times off wifi, I have also turned it on and off etc...

Re: OTP stopped working for Santander

MI5 — Mon, 16 May 2022 08:30:10 GMT

@Colin58

Try the tips in this guide

Re: OTP stopped working for Santander

Colin58 — Mon, 16 May 2022 08:44:13 GMT

@MI5 yeah tried all them.... still no joy. Just on live chat with them now.

Re: OTP stopped working for Santander

Saskia12 — Thu, 04 Aug 2022 20:36:09 GMT

I’m having the same problem…did it get sorted in the end.