topic Re: Unfreeze (MCK) code in Android

Unfreeze (MCK) code

JollyZolly — Wed, 01 Jun 2022 21:06:44 GMT

Hi,

I have requested a network unlock ('unlatching') code for my Samsung S6. It didn't seem to work as it just gives me the 'SIM Network Unlock Request Unsuccessful'. The phone is second hand so I don't know if it's been locked permanently (definitely not blacklisted, also it does work with an O2 sim).

Would it be possible to provide me with an unfreeze (MCK) code?

Thanks in advance

Re: Unfreeze (MCK) code

Cleoriff — Wed, 01 Jun 2022 21:13:23 GMT

@JollyZolly

I'll ask our community manager to help you. @Martin-O2 are you able to assist @JollyZolly?

Re: Unfreeze (MCK) code

JollyZolly — Tue, 07 Jun 2022 12:24:00 GMT

Sorry but I need to bump this one. Any chance I could get some help with this please?

Re: Unfreeze (MCK) code

Cleoriff — Tue, 07 Jun 2022 12:31:35 GMT

@JollyZolly wrote:
Sorry but I need to bump this one. Any chance I could get some help with this please?

I'll tag our managers again @JollyZolly. @Martin-O2 @RafaC can you help please?

Re: Unfreeze (MCK) code

RafaC — Tue, 07 Jun 2022 13:13:02 GMT

Thanks for the tag @Cleoriff

@JollyZolly I will message you privately to get more info.

Re: Unfreeze (MCK) code

Cleoriff — Tue, 07 Jun 2022 13:23:33 GMT

Thanks @RafaC x

Re: Unfreeze (MCK) code

JollyZolly — Fri, 17 Jun 2022 21:36:53 GMT

Problem solved! Many thanks to the lovely folks at the O2 Community forum!

Re: Unfreeze (MCK) code

Cleoriff — Fri, 17 Jun 2022 23:27:37 GMT

Excellent news @JollyZolly 👍