topic Re: s21 5gplus in Android

s21 5gplus

Pauldsmithy — Sat, 21 May 2022 17:27:18 GMT

Hi my phone when it reaches 0% won't charge from the Samsung charger it will only take charge via powershare, I have to get it to about 5% and then it will take charge via the charger. Is it faulty or is something basic I am missing?

TIA

Re: s21 5gplus

MI5 — Sat, 21 May 2022 17:34:45 GMT

@Pauldsmithy

Probably best to discuss with Samsung.

https://www.samsung.com/uk/support/contact/

Re: s21 5gplus

madasaf1sh — Sat, 21 May 2022 17:37:40 GMT

@Pauldsmithy

Have you tried a different cable or charger?

It might be worth speaking direct to Samsung as well, as it could be a faulty device https://www.samsung.com/uk/support/contact/