https://community.o2.co.uk/t5/Android/Forgot-password-after-device-restart/m-p/1515137#M78625 <P>Hi <a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/2680791">@Liz_t</a>&nbsp;- is it the O2 SIM PIN or the device password that is getting in the way?</P><P>This is out there for resetting the device and associated password - you will need to have a good backup to restore your contacts and apps back into the phone afterwards though...</P><P><div class="video-embed-center video-embed"><iframe class="embedly-embed" src="https://cdn.embedly.com/widgets/media.html?src=https%3A%2F%2Fwww.youtube.com%2Fembed%2FEMEKNGo3RTE%3Ffeature%3Doembed&amp;display_name=YouTube&amp;url=https%3A%2F%2Fwww.youtube.com%2Fwatch%3Fv%3DEMEKNGo3RTE&amp;image=https%3A%2F%2Fi.ytimg.com%2Fvi%2FEMEKNGo3RTE%2Fhqdefault.jpg&amp;type=text%2Fhtml&amp;schema=youtube" width="600" height="337" scrolling="no" title="Huawei P20 lite hard reset | password remove" frameborder="0" allow="autoplay; fullscreen; encrypted-media; picture-in-picture;" allowfullscreen="true"></iframe></div></P><P>&nbsp;</P> Wed, 15 Dec 2021 08:56:13 GMT pgn 2021-12-15T08:56:13Z https://community.o2.co.uk/t5/Android/Forgot-password-after-device-restart/m-p/1513556#M78624 <P>My son has a Huawei p20 lite his phones done an update and restarted during the night but he now can't remember the password to get back into the phone how can we resolve this please?&nbsp;</P> Thu, 09 Dec 2021 22:02:53 GMT https://community.o2.co.uk/t5/Android/Forgot-password-after-device-restart/m-p/1513556#M78624 Liz_t 2021-12-09T22:02:53Z https://community.o2.co.uk/t5/Android/Forgot-password-after-device-restart/m-p/1515137#M78625 <P>Hi <a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/2680791">@Liz_t</a>&nbsp;- is it the O2 SIM PIN or the device password that is getting in the way?</P><P>This is out there for resetting the device and associated password - you will need to have a good backup to restore your contacts and apps back into the phone afterwards though...</P><P><div class="video-embed-center video-embed"><iframe class="embedly-embed" src="https://cdn.embedly.com/widgets/media.html?src=https%3A%2F%2Fwww.youtube.com%2Fembed%2FEMEKNGo3RTE%3Ffeature%3Doembed&amp;display_name=YouTube&amp;url=https%3A%2F%2Fwww.youtube.com%2Fwatch%3Fv%3DEMEKNGo3RTE&amp;image=https%3A%2F%2Fi.ytimg.com%2Fvi%2FEMEKNGo3RTE%2Fhqdefault.jpg&amp;type=text%2Fhtml&amp;schema=youtube" width="600" height="337" scrolling="no" title="Huawei P20 lite hard reset | password remove" frameborder="0" allow="autoplay; fullscreen; encrypted-media; picture-in-picture;" allowfullscreen="true"></iframe></div></P><P>&nbsp;</P> Wed, 15 Dec 2021 08:56:13 GMT https://community.o2.co.uk/t5/Android/Forgot-password-after-device-restart/m-p/1515137#M78625 pgn 2021-12-15T08:56:13Z