https://community.o2.co.uk/t5/Android/Credit-removed/m-p/1504595#M78479 <P>I had around £15 credit on the Huawei Y7 which has been removed. Why was this and how do I get it back?</P> Sat, 13 Nov 2021 12:44:23 GMT Barbara5 2021-11-13T12:44:23Z https://community.o2.co.uk/t5/Android/Credit-removed/m-p/1504595#M78479 <P>I had around £15 credit on the Huawei Y7 which has been removed. Why was this and how do I get it back?</P> Sat, 13 Nov 2021 12:44:23 GMT https://community.o2.co.uk/t5/Android/Credit-removed/m-p/1504595#M78479 Barbara5 2021-11-13T12:44:23Z https://community.o2.co.uk/t5/Android/Credit-removed/m-p/1504598#M78480 <P>Hi <a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/4678681">@Barbara5</a>&nbsp;</P><P>We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on&nbsp;<A href="https://o2uk.co/O2CFB" target="_blank" rel="noopener">Facebook</A>&nbsp;(<A href="https://o2uk.co/O2CFB" target="_blank" rel="noopener">https://o2uk.co/O2CFB)</A>&nbsp;,&nbsp;<A href="https://o2uk.co/O2CTW" target="_blank" rel="noopener">Twitter</A>&nbsp;( <A href="https://o2uk.co/O2CTW" target="_blank" rel="noopener">https://o2uk.co/O2CTW</A>)&nbsp;or&nbsp;<A href="https://o2uk.co/O2CIG" target="_blank" rel="noopener">Instagram</A>&nbsp;(<A href="https://o2uk.co/O2CIG" target="_blank" rel="noopener">https://o2uk.co/O2CIG)</A>&nbsp;, they should be able to help you with this</P> Sat, 13 Nov 2021 12:52:26 GMT https://community.o2.co.uk/t5/Android/Credit-removed/m-p/1504598#M78480 Cleoriff 2021-11-13T12:52:26Z