topic Re: Help unlocking old handset in Android

Help unlocking old handset

Jaybravo — Wed, 08 Sep 2021 23:27:22 GMT

I’m using an old Samsung gt-i8150 handset which was locked to o2 network and I want to unlock it. None of the information on the o2 site helps. There is no page where I can enter the details as instructed

Re: Help unlocking old handset

MI5 — Thu, 09 Sep 2021 06:56:47 GMT

@Jaybravo

How to here

Re: Help unlocking old handset

Jaybravo — Thu, 30 Sep 2021 20:41:52 GMT

Hi MI5 thanks for the info. It does appear to address the problem from what I've read. The problem I have now is that there are no free o2 sims, the minimum price I see is £15 whereas unlocking is supposed to be *free* by law. I would try to speak to someone from o2 but as far as I can tell all the help/contact links just seem to send you to online help subjects or in a loop and I can't find a way to contact anyone directly. Any advice is appreciated!

Re: Help unlocking old handset

MI5 — Thu, 30 Sep 2021 21:02:45 GMT

@Jaybravo

Sim cards are free to order from O2 website but will cost you £10 to top up the sim to use it.

You also get an additional £10 free once you have topped up, free cinema tickets and 10% back as rewards.

https://www.o2.co.uk/shop/sim-cards/pay-as-you-go