https://community.o2.co.uk/t5/Android/Upgrade/m-p/1486738#M78172 <P><a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/4602045">@Merseyman</a>&nbsp;</P><P>You need to contact O2.<BR />All numbers are in this guide <LI-PRODUCT title="Guide: Coronavirus Community Help and Support" id="Guide069"></LI-PRODUCT>&nbsp;<BR />When you call, you will be asked for the reason you are calling.<BR />Stay silent for 15 seconds and you will be taken to the keypad options.<BR />Press 2 for Everything Else<BR />Press 5 for More Options<BR />Press 7 for Anything Else which will put you though to someone.<BR />You can also try saying "Upgrade" or "Fraud" to be connected to an advisor.<BR />8.00am is the best time to call if you can.</P> Fri, 10 Sep 2021 12:25:42 GMT MI5 2021-09-10T12:25:42Z https://community.o2.co.uk/t5/Android/Upgrade/m-p/1486725#M78171 <P>i have recently asked for an upgrade but have not been informed of a delay in purchasing the zfold 3. does anyone know when o2 will have these available for customers?</P> Fri, 10 Sep 2021 11:32:55 GMT https://community.o2.co.uk/t5/Android/Upgrade/m-p/1486725#M78171 Merseyman 2021-09-10T11:32:55Z https://community.o2.co.uk/t5/Android/Upgrade/m-p/1486738#M78172 <P><a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/4602045">@Merseyman</a>&nbsp;</P><P>You need to contact O2.<BR />All numbers are in this guide <LI-PRODUCT title="Guide: Coronavirus Community Help and Support" id="Guide069"></LI-PRODUCT>&nbsp;<BR />When you call, you will be asked for the reason you are calling.<BR />Stay silent for 15 seconds and you will be taken to the keypad options.<BR />Press 2 for Everything Else<BR />Press 5 for More Options<BR />Press 7 for Anything Else which will put you though to someone.<BR />You can also try saying "Upgrade" or "Fraud" to be connected to an advisor.<BR />8.00am is the best time to call if you can.</P> Fri, 10 Sep 2021 12:25:42 GMT https://community.o2.co.uk/t5/Android/Upgrade/m-p/1486738#M78172 MI5 2021-09-10T12:25:42Z