topic Re: MCK Code in Android

MCK Code

GemBot83 — Wed, 12 May 2021 09:37:27 GMT

Hi I have recently moved my number away from o2. I have received an unlatching code, but the phone is asking for an MCK Code as we've entered the code wrong (facepalm!!)

@TheresaV i saw that you have helped others with this, please, please can you help me?

Thank you in advance

Re: MCK Code

TheresaV — Wed, 12 May 2021 09:49:23 GMT

Hi there @GemBot83!

Of course, happy to help I will send you a private message as I need some more details before requesting it!

Re: MCK Code

GemBot83 — Wed, 12 May 2021 09:51:06 GMT

Excellent!! Thank you

Re: MCK Code

Cleoriff — Wed, 12 May 2021 09:53:12 GMT

@GemBot83

Ussually any of our managers can get these so I'll tag @Martin-O2 and @LukasB as well.

Re: MCK Code

TheresaV — Wed, 12 May 2021 10:00:21 GMT

Thanks for the tags @Cleoriff

I have sent you a private message @GemBot83 so make sure to check your inbox on the top right of the page

Re: MCK Code

GemBot83 — Mon, 17 May 2021 14:51:48 GMT

Resolved!!! Quick and friendly service. Thank you very much 😊