https://community.o2.co.uk/t5/Android/Urgent/m-p/1453611#M77541 <P>You need to call O2.</P><P>All numbers are in this guide</P><P><FONT color="#FF0000"><STRONG>You can use Skype from your PC to call the free numbers if you have no phone available</STRONG></FONT></P><P><A href="https://community.o2.co.uk/t5/Other-Products-and-Services/Coronavirus-Covid-19-Community-Help-and-Support/td-p/1317461/highlight/true" target="_blank" rel="noopener"><SPAN>Guide: Coronavirus Community Help and Support</SPAN></A>&nbsp;</P><P>Advice from an O2 Guru regarding a way to get through:</P><P>When you call, you will be asked for the reason you are calling,</P><P>Stay silent for 15 seconds and you will be taken to the keypad options.</P><P>Press 2 for Everything Else</P><P>Press 5 for More Options</P><P>Press 7 for Anything Else which will put you though to an advisor.</P><P>Press Upgrade, Lost/Stolen or Fraud if you have to.</P><P><STRONG>8am is the best time to call</STRONG></P> Sun, 11 Apr 2021 20:21:43 GMT jonsie 2021-04-11T20:21:43Z https://community.o2.co.uk/t5/Android/Urgent/m-p/1453607#M77540 I have been cut of. My two phone Bill's. I'm trying to phone them. My phone number is not on my o2 account and I'm trying to sort it to pay it help Sun, 11 Apr 2021 19:52:24 GMT https://community.o2.co.uk/t5/Android/Urgent/m-p/1453607#M77540 hc91 2021-04-11T19:52:24Z https://community.o2.co.uk/t5/Android/Urgent/m-p/1453611#M77541 <P>You need to call O2.</P><P>All numbers are in this guide</P><P><FONT color="#FF0000"><STRONG>You can use Skype from your PC to call the free numbers if you have no phone available</STRONG></FONT></P><P><A href="https://community.o2.co.uk/t5/Other-Products-and-Services/Coronavirus-Covid-19-Community-Help-and-Support/td-p/1317461/highlight/true" target="_blank" rel="noopener"><SPAN>Guide: Coronavirus Community Help and Support</SPAN></A>&nbsp;</P><P>Advice from an O2 Guru regarding a way to get through:</P><P>When you call, you will be asked for the reason you are calling,</P><P>Stay silent for 15 seconds and you will be taken to the keypad options.</P><P>Press 2 for Everything Else</P><P>Press 5 for More Options</P><P>Press 7 for Anything Else which will put you though to an advisor.</P><P>Press Upgrade, Lost/Stolen or Fraud if you have to.</P><P><STRONG>8am is the best time to call</STRONG></P> Sun, 11 Apr 2021 20:21:43 GMT https://community.o2.co.uk/t5/Android/Urgent/m-p/1453611#M77541 jonsie 2021-04-11T20:21:43Z