topic Re: Sim not working in Android

Sim not working

lauracarr81 — Sat, 23 Jan 2021 08:05:29 GMT

I have put my new SIM card into my new iPhone 12 mini but I have no network at all just the 4 empty bars at the top right.
I cannot text or make calls so cannot contact o2. My iPhone has successfully swapped over from my ops one it’s just my SIM card that isn’t working. I cannot receive a text to activate it through o2???

Re: Sim not working

Cleoriff — Sat, 23 Jan 2021 09:14:30 GMT

@lauracarr81

Is your old sim still working? If so use that.

If not, I will ask @O2Georgina if she can look into this for you.

Re: Sim not working

O2Georgina — Sat, 23 Jan 2021 09:46:57 GMT

Thanks for the tag @Cleoriff , @lauracarr81 I will send you a private message so we can look in to this for you

Re: Sim not working

Cleoriff — Sat, 23 Jan 2021 10:09:29 GMT

Thanks @O2Georgina Keeping you busy today

Re: Sim not working

O2Georgina — Sat, 23 Jan 2021 10:16:41 GMT

Yes you are

Re: Sim not working

Cleoriff — Sat, 23 Jan 2021 10:35:16 GMT

Lol