topic Re: screen froze in Android

screen froze

Poppysmum — Mon, 30 Nov 2020 19:34:50 GMT

Went to use my A50 android phone and the screen is froze showing time date and 79% wont even charge,

Son tried ringing me and says unavailable.

How do i fix my phone please ?

Re: screen froze

madasaf1sh — Mon, 30 Nov 2020 19:38:56 GMT

@Poppysmum

You might need to do a hard reboot of the phone
press and hold the Power button and the Volume button down simultaneously for more than 7 seconds to restart it.

Re: screen froze

MI5 — Mon, 30 Nov 2020 19:39:19 GMT

@Poppysmum

Hold power and volume down together until the phone vibrates.

Re: screen froze

Poppysmum — Mon, 30 Nov 2020 19:40:53 GMT

Thank you its now working

Re: screen froze

MI5 — Mon, 30 Nov 2020 19:42:20 GMT

@Poppysmum

Re: screen froze

Poppysmum — Mon, 30 Nov 2020 19:43:11 GMT

@madasaf1sh @MI5 its working thank you. Unsure which worked i held both buttons and it came back on

Re: screen froze

MI5 — Mon, 30 Nov 2020 19:45:19 GMT

Correct @Poppysmum

You hold both buttons together.