https://community.o2.co.uk/t5/Android/Guru/m-p/313310#M7663 <P>You need to go to <A href="http://www.o2.co.uk/guru/" target="_blank">O2 | Gurus | Watch O2 <SPAN>Guru</SPAN> Help Videos or Book an In Store <SPAN>Guru</SPAN> , Online</A> and wait for a chat option to pop up.</P><P>&nbsp;</P><P>Or use the O2 Chat link in my signature.</P> Sat, 06 Oct 2012 09:25:25 GMT jonsie 2012-10-06T09:25:25Z https://community.o2.co.uk/t5/Android/Guru/m-p/313300#M7662 <P>How can I speak to a guru online ? I am abroad at the moment...........</P> Sat, 06 Oct 2012 09:02:11 GMT https://community.o2.co.uk/t5/Android/Guru/m-p/313300#M7662 Anonymous 2012-10-06T09:02:11Z https://community.o2.co.uk/t5/Android/Guru/m-p/313310#M7663 <P>You need to go to <A href="http://www.o2.co.uk/guru/" target="_blank">O2 | Gurus | Watch O2 <SPAN>Guru</SPAN> Help Videos or Book an In Store <SPAN>Guru</SPAN> , Online</A> and wait for a chat option to pop up.</P><P>&nbsp;</P><P>Or use the O2 Chat link in my signature.</P> Sat, 06 Oct 2012 09:25:25 GMT https://community.o2.co.uk/t5/Android/Guru/m-p/313310#M7663 jonsie 2012-10-06T09:25:25Z https://community.o2.co.uk/t5/Android/Guru/m-p/313348#M7665 Thanks for your help, would there be a 24 hour help line so I can sort this Sat, 06 Oct 2012 10:17:57 GMT https://community.o2.co.uk/t5/Android/Guru/m-p/313348#M7665 Anonymous 2012-10-06T10:17:57Z https://community.o2.co.uk/t5/Android/Guru/m-p/313354#M7666 <P>No not a 24 hour helpline, usually chat is available from around 8am to 10pm UK time.</P> Sat, 06 Oct 2012 10:22:28 GMT https://community.o2.co.uk/t5/Android/Guru/m-p/313354#M7666 jonsie 2012-10-06T10:22:28Z https://community.o2.co.uk/t5/Android/Guru/m-p/313356#M7667 <P>Only for lost or stolen phones, otherwise the opening hours are as quoted in the "Contact us" link at the bottom of the page.</P> Sat, 06 Oct 2012 10:24:10 GMT https://community.o2.co.uk/t5/Android/Guru/m-p/313356#M7667 perksie 2012-10-06T10:24:10Z