topic Restricted mode youtube in Android

Restricted mode youtube

HKellaway — Thu, 05 Nov 2020 16:33:56 GMT

Restricted mode has turned on on my YouTube and is saying it requires administrator to turn off

Re: Restricted mode youtube

madasaf1sh — Thu, 05 Nov 2020 16:41:00 GMT

@HKellaway

You should be able to turn this off by following the instructions below:

https://support.google.com/youtube/answer/174084?co=GENIE.Platform%3DAndroid&hl=en

This is possibly a Parental Control, that is a bit over zealous, but can be worked round in the settings of Youtube.

Re: Restricted mode youtube

MI5 — Thu, 05 Nov 2020 16:46:11 GMT

@HKellaway

Many have been effected by thhis issue thhis week and we have @O2Lisa looking into it.

Try turnng off parental control / age restriction but if it's not that @O2Lisa will contact you to check your account in the morning.

Re: Restricted mode youtube

O2Lisa — Fri, 06 Nov 2020 08:00:27 GMT

Morning @HKellaway

If you're still having issues with this you can private message me and I can check your account for you.

Re: Restricted mode youtube

Cleoriff — Fri, 06 Nov 2020 08:39:34 GMT

You must be our 'You Tube restricted' expert by now @O2Lisa

Re: Restricted mode youtube

O2Lisa — Fri, 06 Nov 2020 08:46:21 GMT

I wouldn't go as far as an expert just yet @Cleoriff

Re: Restricted mode youtube

Cleoriff — Fri, 06 Nov 2020 09:01:54 GMT

@O2Lisa by the time you have finished dealing with another 300 or so, that'll do the trick

Re: Restricted mode youtube

MI5 — Fri, 06 Nov 2020 09:07:03 GMT

Just need to figure out what O2 changed and undo it

Re: Restricted mode youtube

Kuribo — Fri, 06 Nov 2020 13:21:00 GMT

FWIW this doesn't seem to happen with unlocked devices so, O2 firmware related? My phone was bought unlocked and if I turn WiFi off, on 5G restricted mode for YouTube is still turned off.

Re: Restricted mode youtube

Christian001 — Sun, 08 Nov 2020 11:24:49 GMT

@ O2Lisa I’m having the same issue, if you could look into this that would be great!

Re: Restricted mode youtube

Cleoriff — Sun, 08 Nov 2020 11:26:40 GMT

@O2Lisa?

Re: Restricted mode youtube

Christian001 — Sun, 08 Nov 2020 11:27:08 GMT

@O2Lisa I’m having the same issue, if you could look into this that would be great!

Re: Restricted mode youtube

Jenben — Mon, 09 Nov 2020 22:50:44 GMT

Hi. I’m also having the same issue

Re: Restricted mode youtube

MI5 — Mon, 09 Nov 2020 22:54:05 GMT

@O2Lisa

Re: Restricted mode youtube

O2Lisa — Tue, 10 Nov 2020 08:06:56 GMT

Thanks @MI5

I'll message you now @Jenben